Shipping policy

Shipping policy

Shipping Policy

At Predack, we are committed to delivering your order safely and efficiently. This Shipping Policy explains how we process and ship orders.

Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Processing time may be longer during:

  • Holidays

  • High-volume periods

  • Promotions or product launches

Customers will receive a confirmation email once the order has been shipped.

Shipping Time

Estimated delivery times:

  • United States: 5–12 business days

  • International: 7–20 business days

Delivery times may vary depending on location, carrier delays, customs processing, or unforeseen circumstances.

Shipping Rates

Shipping costs are calculated at checkout based on:

  • Destination

  • Package weight

  • Shipping method

Any applicable shipping fees will be displayed before completing your purchase.

Order Tracking

Once your order ships, you will receive a tracking number via email.

Please allow 2–5 days for tracking information to update in the carrier’s system.

Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided:

  • We are not responsible for lost packages

  • Additional shipping fees may apply for reshipment

Lost or Stolen Packages

Predack is not responsible for packages marked as delivered by the carrier.

If your package is lost or stolen:

  • Contact the carrier directly

  • Then contact us for assistance

We will do our best to help resolve the issue.

Damaged Packages

If your order arrives damaged, contact us within 7 days of delivery with:

  • Photos of the package

  • Photos of the item

  • Your order number

Contact: jowenssaintgilles9@gmail.com

International Shipping & Customs

International orders may be subject to:

  • Customs duties

  • Import taxes

  • Fees imposed by the destination country

These charges are the responsibility of the customer.

Contact

For shipping questions or issues, contact us:

Predack
Email: jowenssaintgilles9@gmail.com
Phone: +1 (609) 727-7070